Getting started · v2 · September 2026

Harness tells you what needs you, and why.

It reads your email and, if you connect them, your books. Each morning it shows what needs attention, explains why, and has the next email drafted. You decide what goes.

Setup about 10 minutesFirst results next morningTap to approve on as standard
Set up

Three steps. One optional.

  1. 1

    Activate and connect your mailbox

    Open the link in your welcome email, choose a password, then connect the Gmail or Outlook you work from. The whole app opens the moment it connects.

    Welcome email → Connections

    Gmail shows an "unverified app" screen while Google reviews us. Click Advanced, then Go to Heoka.

  2. 2

    Connect Claude or ChatGPT

    Add a custom connector called Harness, paste the address from your Connections page, and sign in with your Harness login. This is where you ask questions and where drafts are written.

    Claude: Customize → Connectors · ChatGPT: Settings → Connectors
  3. 3

    Optional: connect your books

    Xero, QuickBooks or FreeAgent. Adds who owes you, when they really pay, and invoice chasing. Everything else works without it.

    Connections → Books
What it does

Three jobs.

What needs you

Replies you owe, people who have gone quiet, quotes with no answer, invoices overdue. Ranked, with the reason.

Who is who

Everyone you deal with: what you discussed, what you quoted, what they promised, whose turn it is. Ask before any call.

The next email

Drafted in your voice, waiting in To approve. Edit it, approve it or bin it.

Each morning

Five minutes.

1

Open This morning

Read what needs you and why.

2

Clear To approve

Approve, edit or bin each draft.

3

Correct it once

If it got something wrong, tell it. It remembers.

Things to ask your assistant:

What needs me today?What should I know before I ring Acme?Who have I not replied to?Who owes me the most?Remember that Acme pays on the 28th.
Control

Tap to approve is on as standard.

Drafts wait for you to approve, edit or skip. You can let routine reminders send on their own. You can switch that off for a routine step once you trust it. That is your choice, made in settings, and you can switch it back at any time.

Approve by default

You see the exact words. If they change after you approve, the send is stopped and you are asked again. Final demands and escalations always need your tap.

Holds and exclusions

Mark anyone never chase. Disputes and promises to pay pause chasing.

A full record

It can show what it knows, where it came from, what it did and who approved it. Delete anything wrong in What it knows.

Stuck? Reply to your welcome email. A person answers the same day.