The work is done. The invoice went out. Now it is on you to remember who has not paid, work out which ones are actually late, and write the awkward email. It is the job nobody puts in the diary and everybody pays for.
Harness Finance does the overnight part. It reads Xero, works out who is genuinely overdue, drafts the chase in your words, and hands you a short list in the morning. You approve. It sends from your own email.
Card taken today. You are charged £19 on day 8 unless you cancel. Cancel any time.
Harness looks at Xero while you are asleep and works out who is genuinely overdue, by how many days, and against which terms. Not a flat rule for everyone: the customer who always pays on the 15th is treated differently from the one who has gone quiet.
Whether that customer has replied, what they promised and when, what you last said to them, and whether a chase already went out this week. A reminder that ignores a reply you already had is the one that loses you the account.
The right stage for where that invoice actually is: a gentle nudge, a firmer chase, statutory interest, a final notice. Written in your tone, with your rules applied, against that customer's history.
On your phone, over coffee. Approve, edit or skip each one. It is minutes, not the hour you lose when you try to do this from a spreadsheet.
Through your own email, so the reply lands in your inbox and the sent message sits in your sent folder. Nothing goes out from a Heoka address.
What was drafted, who approved it, what went out and when. So when a customer says nobody told them, you can say exactly when they were told.
Out of the box, every message waits for your tap. That is the setting you start on and plenty of businesses never move off it.
Once a gentle early reminder has built up a run of approvals, an owner can let that one stage go on its own. Repetitive low-risk work earns the right to stop asking. The firmer chase, statutory interest and the final notice never do, and an owner can lock the whole account back to approve-everything at any time.
The AI itself has no send button anywhere in this. It reads and it drafts. The permission to send belongs to your account, not to the model.
Anything that is not a straight reminder comes to you. A customer disputing the work, asking for a credit, or asking to pay in instalments is a conversation, not a workflow.
It starts by asking. Every chase waits in your morning queue for a tap. Once a gentle early reminder has built up a run of approvals, an owner can let that one stage run on its own, and can put it back to asking at any time. The firmer stages, statutory interest and the final notice always need a person.
Xero is live today. QuickBooks is next and is not live yet. If you use something else, say so before you subscribe and we will tell you honestly whether it will do anything useful for you.
No. Harness reads invoices, payments and contacts from your accounting software. It does not touch bank feeds, it cannot edit or raise an invoice, and it never sees your passwords. You can revoke the connection from inside Xero or Gmail at any time.
£19 a month for the whole company, with the first 7 days free. A card is taken today and you are charged £19 on day 8 unless you cancel. Cancel any month, no lock-in.
That is the thing it is built around. You read every message before it goes out until you decide otherwise, you can mark an account as never chased, and the wording follows your rules rather than a generic template. A schedule cannot know that you had a difficult call with someone on Tuesday. Your approval queue can.
Everything Harness learns chasing your invoices becomes the company brain: the facts, their source, your rules and the record of what you approved. That is what makes the second and third workflow cheap to add.
Card taken today. You are charged £19 on day 8 unless you cancel. Cancel any time.