Terms and Privacy

Who we are

Heoka Partners Limited is a company registered in England and Wales. Company number 16516554. Our contact email is connor@heoka.co.uk.

The service

Heoka builds websites, automation and AI tools for small businesses. We also offer Harness, a monthly hosted subscription. It runs on our servers at api.heoka.co.uk, not on your laptop. ChatGPT or Claude can read the queue through a connector. They cannot send mail. Drafts wait for you to approve, edit or skip. You can let routine reminders send on their own.

The first 50 companies pay £19 a month per company. Everyone after that pays £49 a month. The £19 price, once given, is held for as long as the subscription runs without a break. Custom workflow builds are a separate one-off job at £250 per workflow, with the first three free with an install. Build Your Own is a £950 deposit: we audit, build and test. If you want it running after that, monthly at an amount we agree from the scope. There is no lock-in.

The 7 free days

The first 7 days are free. A card is taken today. You are charged £19 on day 8 unless you cancel before then. Those days are for you to connect Xero or FreeAgent, see the chase queue, and try the ChatGPT or Claude connector. If it does not work, WhatsApp or email Connor. Cancel in the trial and you pay nothing.

Payments and refunds

Payments are taken by Stripe. We never see or store your card number. You can cancel at any time: use the manage link on your Stripe receipt, or email connor@heoka.co.uk or WhatsApp 07561 106150 and it is done the same working day. After a paid month has started, it keeps running until the end of that month. We do not refund part of a used month. If Harness does not work for you and we cannot fix it, we refund your current month.

What we hold

Website forms: name, email, phone, company, and what you tell us. Harness customers: the queue, drafts, approvals, and the encrypted logins you connect. Your books and your mail stay in the tools you already pay for. We do not sell any of it. Longer detail is on the privacy policy and the full terms. To see or delete what we hold, email connor@heoka.co.uk.

Service honesty

We aim to keep paid services running and will tell customers about planned downtime. AI-generated output can be wrong. Please check it before acting on it, especially for money, legal or tax decisions.

Governing law

These terms are governed by the laws of England and Wales.