Accessibility Statement

To report a problem or ask for another format: connor@heoka.co.uk.

Heoka Partners Limited, company 16516554. Last updated: 8 October 2026

Where we are

We want everyone to be able to use heoka.co.uk, whatever device or assistive technology they use. We are aiming for the Web Content Accessibility Guidelines (WCAG) 2.2, level AA.

We have not yet had the site tested by an independent accessibility specialist, and we have not done a full manual test against WCAG 2.2 AA. We do not claim that the site meets it. The honest description today is: not yet assessed, with some known problems.

This statement covers heoka.co.uk. It does not cover the Harness app at api.heoka.co.uk, which we have not assessed.

What we have checked

On 8 October 2026 we ran an automated check (axe-core 4.10.2, the WCAG 2.0, 2.1 and 2.2 level A and AA rules) on six pages: the home page, Contact, Trust, About, Privacy Policy and Terms of Service. Automated tools find only part of the problems a person meets, so a clean result would not have shown that the site is accessible.

Known problems

  • Small green labels on a light background are too faint to read comfortably. The contrast is 3.59 to 1 and WCAG needs 4.5 to 1. Found on the home page and the Trust page.
  • The site assistant's chat panel is hidden from screen readers while it is closed, but its controls can still be reached with the keyboard. Found on all six pages.
  • The About page uses description-list markup that is not valid, which can confuse screen readers.
  • A trail of dots follows the mouse on the older pages (About, Privacy, Terms and similar) and does not stop when your device is set to reduce motion.

What we have not checked

  • Use with a screen reader, speech control or a keyboard alone, page by page.
  • Zooming to 400 percent, and text spacing changes.
  • Every other page on the site. Several other animated effects check the reduced-motion setting in our code, but we have not tested all of them in a browser.
  • The PDF guides on the site, which we have not checked for tags, reading order or text alternatives.

Tell us about a problem

If something on the site is hard to use, or you need information in another format such as large print, plain text or a phone call, email connor@heoka.co.uk. Tell us the page and what went wrong. We will reply within five working days and say what we can do.

If you are not happy with our reply

The Equality Advisory and Support Service (equalityadvisoryservice.com) gives free advice about discrimination and your rights under the Equality Act 2010.