We turn a bounded history of one owner or executive mailbox into a map of decisions, relationships, repeated work, missed follow-ups and the best next changes.
Important decisions, customer language, supplier history and half-made plans are buried across thousands of conversations. Search can find a message when you already know what to ask. It cannot show the patterns you have stopped noticing.
What changed, why it changed, who was involved and which decisions still live only in email.
Customers, partners and suppliers that recur, and the ones that may need attention.
Promises, introductions and proposals that appear to have gone quiet. A person checks every candidate before it becomes an action.
Questions answered again and workflows that depend on somebody remembering the next step.
The words customers use when they ask, object, buy or get confused.
Where the organisation appears dependent on one person or one mailbox.
Set the purpose. "Find anything interesting" is not a valid scope.
Exclude before access. Private, HR, health, legal and personal mail stays out.
Count and narrow. Metadata first, so we know whether a smaller set answers the purpose.
Analyse in stages. Bounded batches. The entire mailbox is not pasted into a chat window.
Human review. Connor checks high-impact findings against their sources.
Read-out and delete. You get the pack. Temporary scan data is deleted on the agreed schedule.
Standard boundary: one owner or executive business mailbox, up to five years, up to 100,000 messages after deduplication. Attachments excluded by default. Additional mailboxes are a separate scope.
Access to the account does not, by itself, make every use of its contents appropriate. You sign in and complete MFA. Heoka does not ask for passwords. We do not score employees, make disciplinary recommendations or automatically contact anyone the scan finds.
No. The purpose, exclusions and a metadata pass decide what content is in scope. The cap is one mailbox and 100,000 messages after deduplication, not the whole history of the company.
No. Follow-up candidates are for you to review. Nothing is sent, published or deleted from a finding.
No. The standard scan is the owner's own business mailbox. Worker communications need a separate documented lawful basis before any content processing starts. Heoka is not your lawyer or data protection officer.
Not to buy the scan. If a model is used, the proposal names the commercial processing route. Consumer Claude Free, Pro or Max accounts are not used for mailbox content.