Integration · Gmail

HARNESS + GMAIL.
YOUR SENT FOLDER IS THE CONTEXT.

The ledger says an invoice is 32 days overdue. Your email history says the customer apologised twice, promised Friday, and goes quiet whenever you copy in their accounts team. Both matter.

Harness reads the thread before it writes the draft. This page is the exact boundary: what it can see, what it prepares, and what it can never do.

What Harness reads from Gmail

  • Threads with your customers and suppliers, so a draft picks up where the conversation actually left off.
  • Your own sent mail, so the wording sounds like you, not like a template.
  • Replies to chases Harness prepared, so the next draft knows what was promised.

What Harness does with it

  • Drafts in your approval queue, ready to send from your own address once you tap.
  • A morning summary: who replied overnight, who went quiet, what needs your eyes.
  • Notes in your company brain about each relationship, so context survives staff changes and busy months.

Always your call

  • Every single message. Drafts wait for you to approve, edit or skip. You can let routine reminders send on their own.
  • Any new recipient. If a draft would go to someone new, that is flagged for you to check.
  • Anything sensitive: disputes, legal wording, payment plans.

Blocked, full stop

  • Harness cannot send, delete or archive any email on its own.
  • It cannot read mail you have not connected, and it does not touch personal accounts.
  • It cannot see your Gmail password. The connection uses Google's own sign-in and permission screen, and you can revoke it from your Google account at any time.
  • It never trains anyone else's AI on your mail. Your threads stay inside your boundary.

Questions people ask

Does Harness send emails automatically?

No. Never. Harness prepares drafts and puts them in your approval queue. A message only reaches a customer when you read it and tap send. That is the core rule of the product, not a setting.

Will the emails sound like me?

That is the point of reading your sent folder. Harness learns your tone: how you open, how firm you get, when you sign off with first names. The first few drafts are the worst it will ever be; it sharpens as you approve and edit.

Can Google see what Harness does with my mail?

The connection runs through Google's standard permission system. Harness reads only the mail needed to do the job you connected it for, and your data is not used to train AI models.

What happens if I disconnect Gmail?

Harness stops reading new mail. Drafts already in your queue stay there, and your company brain keeps its notes. Nothing is sent and nothing is deleted without you.

Your outbox, with a memory.

Seven days free, then £19 a month for your whole company if you are one of the first 50 companies, the Founding Fifty. Connect Gmail, read the first drafts, and decide with evidence.